Privacy

Privacy of patient information

South Eastern Sydney Illawarra Area Health Service (SESIAHS) is committed to safeguarding the privacy of patient information and has implemented measures to comply with its obligations under the Health Records and Information Privacy Act 2002 (HRIPA).
 
All staff members working in the NSW public health system, including doctors, nurses and other staff, are bound by law, by the NSW Health Privacy Policy and by a strict code of conduct to maintain confidentiality of patient information.
 
Information about your rights under HRIPA is outlined in the SESIAHS Privacy Brochure. If you believe a health service provider involved in your care has contravened a Health Privacy Principle or Health Privacy Code, you may wish to request an internal review of the incident. If you are dissatisfied with the outcome of the internal review, you may lodge an appeal with the Administrative Decisions Tribunal who will further investigate your complaint.
 
If you have a general privacy enquiry or complaint about any hospital or health service within SESIAHS, please contact:

Privacy Contact Officer
Locked Mail Bag 8808
SCMC NSW 2521
Phone: (02) 9382 3610

 
For further information about privacy inquiries or complaints:

• Refer to Privacy NSW Health
• Refer to the Privacy NSW website
• Contact the Office of the NSW Privacy Commissioner on (02) 9228 8585.